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Software check

  • API version - latest

  • TLS version - 1.2

  • JRE version - Oracle JRE 8.0

  • .NET studio version - 4.6

Connection check

  • IP address is public and whitelisted

  • Firewall is non blocked

  • Correct endpoint and DNS resolving

Subscription check

  • IPF web service

  • Symbol format

  • Symbol OPOL

Support check

  • Account at Help Desk

  • Personal manager name, last name, phone, and email

  • API documentation

  • API samples

C/C# API minimum requirements

For Windows:

  • C++ Runtime v14

  • .Net 4.5

For Linux:

  • Libc version 2.12