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Known Issues

Chart spikes

Problem

Reason

Solution

Spikes in charting

Problems on provider side

  • Filter these Quotes on client side during non trading hours

  • Use (ask+bid)/2 for charting

  • Use another FX contributor, for example XAU/EUR:AFX{mm=AFX}

Chart data is not split-adjusted

Submit a ticket

Wrong 52 high/low

Problem

Reasons

Solution

Bid size is zero

Special dividend

Check for news

High/LowPrice52 is being taken from PriceStatistics table

Wait for recalculations

Provider is sending wrong today values to dxFeed

Corporate action

New symbol

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